Tag Archives: benefits

The Not-So-Needy

Bagged-Lunch-Program-Ted-Gurin-Portland-Oregon

The Saturday after my last post I bought a smoothie, some tea, a pasta salad and a flapjack. I found the beggar sitting outside my local supermarket and gave it all to him.

The man wore a grey wool hat. He had a vacant expression in his brown eyes and a straggly brown beard. He wore a scuffed grey overcoat and was sitting on a sheet. I explained that I was touched after watching the programme and hoped it would help. He did not smile or show appreciation with any facial expression but thanked me as he stared vacantly at me. This was not the response I was expecting but perhaps he was just really hungry.

Two men watching told me afterwards that he got picked up in a brand new Audi every day and lived on the other side of the city. Perhaps the Audi driver was his drug dealer that he owed money to, who knows. As I came out of the supermarket I saw him coming out with only the tea as he walked off. Had he just claimed a refund for the items? Or thrown them away?

The next weekend I saw him sitting in his usual spot enjoying a pizza.

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I felt a sinking feeling that people appearing destitute might be earning some extra money on the side or for someone else. Indeed, Nottingham homelessness charity Framework warns against giving to beggars as there is no way of knowing where the money is going. This warning came after someone who was not homeless was found with £800 of profits (pictured right). The only way to truly help a street person is to buy a Big Issue magazine or give to charity. I saw a good one called CentrePoint that buys them a room, offers counselling and trains them in skills they need to get work. You get regular updates on their progress. Next time I feel guilty I will give to them.

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Well if it’s on Prince William’s charity list…

Homeless people keep half of the profit they make from selling Big Issue magazines and it was an initiative started by a man who used to live on the streets himself. I went further up the road and bought the magazine. The man was called Ronaldo and smiled broadly as he asked how I was. He told me the magazine was £3.50 and kept me talking. When I asked how he was he smiled and said, “I’m good, it’s a nice day, it isn’t raining”. I thought it was inspiring that someone with nothing could be so positive. Later I realised he’d added a pound on to the retail value of the magazine, but I didn’t mind because I knew he genuinely needed it.

The magazine’s slogan was “supporting working, not begging” and the website states it is a “hand up, not a hand out”.

I would rather do that.

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Legally Representing Myself (Law DIY)

This is not me

This is not me

This morning I acted as my own legal representative for the first time. It was both intimidating and exciting.

Unable to afford official solicitors, I decided to try it myself. I made my own court bundle of evidence and made sure I read up onMan with Bound Book legal and case points beforehand.

I wrote on my previous post about my Employment Tribunal claim for non-payment of wages and constructive dismissal. I described how I worked for 5 weeks as an English language teacher without pay, despite being given a contract. The excuse was that I was going to be paid but there was trouble with the bank. It has been seven months and I have not seen a penny of it.

Today was the big day. I nervously deliberated about what to wear. I decided on a dark grey business dress with pin lawyer-786478stripes which stopped just before the knee and was slightly figure hugging, with opaque black tights. It did not have sleeves so I wore a simple black cardigan, as I knew from being a legal secretary that sleeveless clothing was frowned on in legal proceedings.

I attempted to print off extra documents with my expensive white elephant of a printer (it only works when it feels like it) and spent extra time preening. Thankfully two of my former colleagues, Marilyn and Karen, who had also not been paid, agreed to meet me there and were both allowed in the Hearing room.

We went into a concealed small entrance into what looked like unassuming offices. A receptionist told us to go up to the Claimant’s area and we were met by a kindly, reassuring usher, who was sympathetic and a good listener. She told us how the building used to be a children’s school and still had a playground on the roof. There was another Claimant in there, a middle aged bespectacled man, red-faced and perspiring profusely. He looked in horror at my chronological, alphabetically ordered court bundle, no doubt wondering whether my overkill was common practice. We were told we may have to wait an hour, as he had been called in first. However soon after she told us this, another Judge magically appeared and within a mere half an hour I was ushered in.

I helped myself to a glass of water with trembling hands and waited for the Judge to arrive. A few minutes later he Employment_Tribunalentered. He was a tall, middle aged, slightly balding man with glasses and an intellectual, laid-back air. He instantly dismissed all formalities with a wave of his hand and said there was no need to go to the Witness Box, as no Respondent had arrived. He explained that this was considered admission of guilt in itself, as by non-attendance the Respondent had suggested that there was nothing to defend. It was a Remedy hearing, so he had already considered my evidence and made a decision in my absence.

“this is a sad situation which I see time and time again”

He told me that I was entitled to gross compensation rather than net compensation for my Schedule of Loss. This is a document showing how much the company owed me for work, holiday and notice pay, and how much I had comparatively lost in wages since my alternative employment. Jobseekers Allowance was not added on to the claim. The Benefits Office would issue a claim to the Respondent for public money owed as a result of my resignation following non-payment. I was not entitled to statutory pay as I had not worked there for two years. I reminded him that I was claiming under the exception of asserting a statutory right. He got rather irritated, shifted about in his chair and said “I am aware of that”. I quickly apologised and accepted his explanation.

We moved swiftly on and it emerged that the Judge agreed with everything I had claimed for. He told me a Judgement ordering the pay of almost £6 000 was in order. However, he said that I could not enforce any Order he made in the Employment Tribunal. I would have to transfer it into the County Court for that, but he believed that was free. He suggested he had previously worked in the legal field before becoming a Magistrate, which was reassuring.

I pointed out that my former colleagues were victims too, at which point he remarked on our “sad situation” and said it was something he saw “time and time again” with “a steady stream” of cases coming through “all the time”.

“this new change is a rogue’s judgement and will side with employers”

He also warned that it was “highly unlikely” the Respondent would pay as a result of the Order and that I would money_972_19521169_0_0_7049696_300probably need to pay to get it enforced. However I have heard that all my former employees have been dismissed and she has just established a third business with a different name.

“there will no longer be any justice for the common man or woman”

We then had a discussion about the injustice of legal fees coming in to the system from the end of July. Again, he completely agreed with me. He stated that although he was supposed to be politically impartial, he had to say that the new change to the system was a “rogue’s judgement, as you would expect under the Conservatives”, incriminating employees when employers are just as often at fault as those they hire. He agreed that there would be far less cases being pursued like mine, resulting in more scam employers getting away with it.

He said “there will no longer be any justice for the common man or woman like you and me”. He told me that a case like mine would cost in the region of £1 300, and that even if I just pursued the most simple claim it would still be £350.

We left and as I walked down the steps of the humble old building I felt a weight lift from my shoulders. It was finally over. Or was it?

We had a coffee in some public gardens with a large fountain. We watched two men barbecuing chicken legs until they were ticked off by one park warden, then his colleague. After a while a “bobby on a bike” turned up and then they finally agreed to leave. They strolled off with baggy pants falling down as soon as the policeman began to talk into his radio.

The sun was out and I felt so content until I felt the sun burning my shoulders. We went for lunch in a cafe and talked more about our experiences. Marilyn, as the unofficial detective of our group of former (unpaid) employees had found out all sorts of information about our former Director.

Emboldened by my first legal representation, I decided we should march down to the Police station right then and police-helmetthere and update them on their ongoing investigation. The detective was absolutely excellent. She came out to meet us and attempted to take us into an interview room, but there were none free. I updated her on Proceedings and she was most surprised that I would not be able to enforce anything. After all, what is the point of an Order that the miscreant will just ignore?

After a progress update we felt reassured. Marilyn and Karen were grateful to meet her, as they had been interviewed by some of her colleagues previously.

I walked out into the sunshine with them feeling rather proud. Things were making progress, I had been awarded more than I claimed for, a Judgement would be sent in the post and the Police enquiry was picking up pace.

Maybe I should train to be a lawyer…

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The Power of Networking

Since I threw the stone advertising unemployment into the Facebook lake, there have been quite a few ripples, as old school friends got in touch saying they knew about something or could ask for me.  As the Japenese saying goes, a rolling stone gathers moss.

These positions were available through agencies that were not based in the city where the job was. So there would have been no chance of me knowing about them otherwise. In these intensely competitive times, it’s not what you know but who you know. It’s a case of contacts – from a course you attended, college or university.

At first I was too ashamed to broadcast my job seeking status. I thought it seemed like failure when many of my graduate friends were in nice impressive jobs. I’m rather envious of a guy from my year who is now a broker at Christies, constantly posting pictures of his champagne lifestyle. By their mid-20s it seems most graduates have found decent/steady employment.

I told one friend that no, I was not above doing warehouse packing – any job to release me from the state’s shackles.

Speaking of which, I waited 45 minutes for my Jobcentre appointment to make a new claim. Security staff hovered about occasionally as I sat there, steam coming out of my nostrils. I had paid 20p extra on a quicker bus and I had run to ensure I could not be sanctioned for being late. The worst thing about being unemployed is being at the beck and call of the all-powerful Jobcentre who control everything from what you have to do next on the endless run of job skills workshops, to whether you get to eat or not.

I had a job to apply for and I had to send in details before 5. This didn’t happen. I was expecting a call back about a legal matter (more on that story when it gets to court). This did not happen as I can only be contacted on my home telephone – my mobile is broken and I cannot afford a replacement. The charger on my old replacement mobile has broken so I need to buy another. There are always things to be bought.

I sat next to a guy who was being text by an angry girlfriend, unhappy about his financial situation, or maybe about his personal hygiene, judging by his overpowering natural cologne. He had been in the Jobcentre for two hours and he waited an extra 30 minutes to be seen, such was the backlog. His friend next to him had just got a delivery driver job. He had his tracksuit on, hood up and was bouncing about with suppressed joy. A girl on the other side of the room with bright red hair was sitting with her nose aloft, reading a novel the size of War and Peace, wearing a tracksuit but with walking boots instead of trainers. We almost quick marched out of the place and into each other.

I understood this display, having read The Week in an effort to show that I most certainly did not belong here thank you very much. I also didn’t like the way we seemed to be called “customers”. I wasn’t buying anything, I just needed temporary financial aid. The sooner I could escape from this two week cycle of despair the better.

Finally I was seen by a lovely girl who apologised for the delay and continuously apologised for Jobcentre policies. I had apparently been penalised because I hadn’t been in to sign on. Why? Because they’d referred me to a “Finding and Getting a Job” course and I was on that. When I pointed this out she tentatively said that had I contacted them to inform them of this within 5 days my benefits would have continued. When I asked why I wasn’t contacted for 27 days she apologised again for the policy.

I once again provided every payslip for my Saturday job, but still have to fill in a form telling them what they say. I have applied to get the money back for the past 26 days, but this depends on a God-like decision-maker, sitting in some cushy office upstairs with that all-important rubber stamp. (Update – I never got my money back).

But I won’t be messed around for long – things are looking up…

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Staring poverty in the face

Today I was informed by the Jobcentre that due to my appointment missed three weeks ago, I would no longer receive benefits, leaving me with £85 a month to live on.

I had attended that place of misery and contempt the day before to see my adviser. She put me on a two day “Finding and Getting a Job” training course, which I found useful. I attended it unaware that I was no longer receiving any support from the Jobcentre.

I had provided all evidence of my Saturday job, only for my employer to be asked to provide more information.

lifelineA friend said his benefits had been stopped for two weeks, after telling them in advance that he would not be able to attend an appointment. He never received money owed. I have heard of people being sent to interviews when they do not meet the basic job description.

They had all my personal details, why did it take 27 days for them to contact me? Why couldn’t they have asked why I missed the appointment, or at least given me warning that my lifeline was about to be cut?

Luckily although I am nearly out of money to live on, I have received support from family and friends. I have food parcels, tins and the freezer stock. I walk wherever I can to save on public transport. I am making do with a mobile on which I can hardly hear someone’s voice, rather than buying a new one. “Make do and mend” and “waste not want not” are my new job war mottos.

What is annoying is that I did everything that was asked of me. When I was aware I had forgotten for the first time I rang them up and went in on the day. I provided full evidence of my Saturday work and full evidence of my job hunt, I attended all meetings apart from two which I forgot, as I attended the Jobcentre so regularly it was difficult to keep up. I will need a diary now just to put their appointments in.

Despite having a first in Careers Development I even went to the optional (so I was told when I attended) Group Information Session, where I was reminded about how I look for work, along with repeated information about sanctions this, sanctions that.

Where is the compassion? Where is the accountability? Where is the respect for those who are suffering? As a big faceless organisation I do not know who to address my complaint to. I don’t want to bite the hand that literally feeds me, but if I had more financial commitments I would have been tearing my hair out for the 27 days it took them to write to me.

An adviser smirked when I said that I could now buy a printer as I had food. It was to print out job search documents without paying 10p per sheet at the library every time.

In between saving up for one, I was referred to their free printing service. It involved a computer with a program different from Word, so every time I copied and pasted from Word it wouldn’t format and I spent about an hour playing about with it until my c.v could actually be printed on two pages. The reason given was “Word is expensive”. Once finally sorted, I had to ask permission from an employee to take it off the printer. You don’t get much more patronising than that.

There was no one to assist and while I was struggling, I heard two employees chatting. One imitated a man’s broken English. This father had just come in to get a bus pass so that he could take his children to school. I found the lack of understanding and respect disgusting. Clearly he had never experienced the daily financial hardship of being unemployed. The job seeker was desperate and needed his help, yet he and his colleague thought it appropriate to joke about his language ability, something which was probably holding him back.

My adviser was really helpful and thankfully had people skills. I won’t be referred to her this time I expect. I am going to the Jobcentre tomorrow to get myself off the streets, so to speak. Although thankfully I have accommodation provided for. I would now be in debt as a result of the delay, had I not saved.

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Pros and Cons of Unemployment

You’re probably wondering how there could possibly be any upsides to unemployment. But some of the negatives have a silver lining…

Negatives

1. Financial hardship

Most of us do not get much in benefits and every time you go shopping you have to be aware of your dwindling bank balance. You have to budget according to your reduced income.

2. Cold callers article-2167683-0C6EFE84000005DC-962_468x286

Thinking it’s that important interview call you rush to the phone, only to hear it’s some rude dimwit advertising something you have no interest in!

3. Daytime TV

4. Negative attitudes towards your job status snooty

Don’t listen to them though, it’s just ignorance.

5. Lack of company

Most people you know are working and you’re home alone noting down details of every job you’ve ever done and every qualification you’ve ever achieved.

Positives

1. You have more time

You may be busy filling in application forms and doing interviews, but in between you have time to enjoy yourself (albeit with free or cheap activities).

2. You can go to events during the week

I went to a lambing event yesterday, something I couldn’t have done if I was working. I saw piglets, I had a meerkat on my shoulder and saw a skink, armadillo and racoon for the first time! Unfortunately the 80 lambs were 4 days overdue and didn’t appear. We just saw a lot of grumpy sheep standing about, scoffing so much hay you weren’t sure which lump was baby and which was belly.

3. You learn/have to be more sensible with money images

As it runs out, you think of ingenious ways to save, such as living on tins and frozen food! You should minimise expenses or debt will be your enemy. You may start going to your grandparents for Second World War/post-war saving advice. In those days it was “waste not, want not”! We need to remember the wisdom of  previous generations facing harder times than we are in today.

4. You can enjoy the sunshine

I went for a run this week in the glorious sunshine under a bright blue sky and took in the scenery. Usually I’d be in an office during the week. You may miss the sun as you work, and when you get home you may be too tired to enjoy the fading light. Now you can enjoy daylight hours outdoors. You may have more energy to enjoy the day. You can get a good sleep with fewer early starts.

5. There is good support for Job seekers

Unlike other countries, we are lucky enough to have a welfare system. I have heard of free training courses which may help me find work. I have already made use of free interview training. People are generally understanding because they’re aware of the tough job market situation.

5948249-piggy-bank-squeezed-by-a-measuring-tape--concept-for-money-is-tight-budgeting-squeezing-money-out-ofTurn the negatives into positives

Money is tight, but when we do have it,  we may be thrifty enough to start saving or spend more wisely. Maybe you do a training course and edge out the competition to get the job. Your dream job is still out there, there are just more people applying for it, so you have to stand out from the crowd (this does not mean wearing a pink suit to an interview). You may have had more interview practice than employed people going for the same job so you may perform better.

Of course we all want a job, but when we fall on hard times it’s best to make lemons into lemonade, rather than eating them and getting bitter.

Another blog writer suggests throwing the lemons you’ve received back at life!
“When life gives you lemons, make lemonade” is an expression meaning when life gives you negatives, turn them into positives.

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February 22, 2013 · 1:48 pm

Struggling to find work? Could be your degree!

I had an interview yesterday where a manager said “yes but you have a  degree, it seems such a waste”. I had just said to the panel that due to my study of medieval literature, the Latin spellings in the typing would be no problem. I got  a funny look.

“My degree is a hindrance rather than a help”

I had a job-specific qualification, but not in that particular field. Management were hinting that a degree meant I wouldn’t stick around, and asked me why I had left my previous secretarial job. In a small city with a lack of degree-related jobs it is necessary to look at other areas. Graduates are two-a-penny, so I have worked in non-graduate jobs as well.

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I can no longer use my English teaching postgraduate qualification, as the government has made a “Preparing to Teach in the Lifelong Learning Sector” Certificate compulsory. I realised after the first lesson that it’s the same course I did with a different name. My expensive qualification is unusable due to this policy.

“As Nick Clegg MP said, “the minimum wage is not a living wage””

I have another interview next week – the care sector is expanding as the ageing population grows, and I have found the search there quite fruitful. The problem is that even if they don’t require you to have a qualification (for something I have done for years), or don’t require you to have your own car, you’re lucky if you get more than £7 an hour. You are probably less well off on minimum wage than you are on benefits. But MP David Cameron is cutting benefits rather than raising the £6.19 hourly rate.

How can Mr Cameron understand the plight of those struggling on a daily basis? I wonder how he would cope living on the breadline. I have known people who after bills, rent and student loan payments are deducted are left without enough money for food. How are they supposed to save for a pension?

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clegg-300Nick Clegg MP nailed it when he said that “the minimum wage is not a living wage” in Parliament. Mr Clegg is a dedicated, caring, lovely politician who has helped me as his constituent, despite being responsible for central government matters.

“Some roles require NVQs for jobs I have already done”

I have become aware that my degree is a hindrance rather than a help. I will have to directly address concerns about it at interview. Of course it depends what type of degree you have. Those I know with a post graduate teaching qualification are all in work. Those that graduated in I.T and maths have mostly found work.

I have applied for 5-10 jobs every day for the past month and a half and I have had three interviews. I have applied for work in two sectors. Some roles requires NVQs which I cannot afford to do, although I have already done the jobs.

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It is stressful being in work, all the outgoings mean that the average person is not much better off. It’s tough being out of work too – usually I would go halves on food when my sibling visits but as I am living off tins and pasta I cannot afford to do that. I have found that if I spend more than £2 on an item of food during my weekly shop I go over budget. Meat is a luxury, as are other things I used to take forgranted, like pop tarts…

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“People are surprised when they hear I can barely feed myself”

Some people get fooled by the media and think that the dole is cushy, that people just lie around waiting for their handouts.  They are surprised when they hear I barely have enough per week to feed myself.

There is lots of temporary work available, and some people who are desperate bounce from that to the dole, as I have done since I graduated. This short term work means I have not been able to get enough experience to do permanent roles. Those jobs are like gold dust.

Wages are low, with the average wage in administration being £14 000 per year and for care work £11-14 000. If you are prepared to move opportunities may be better.

“I have encountered discrimination on my job status”

Times are hard, but if you are unemployed you need to keep hope and keep hunting. Your c.v should be fresh with voluntary work/part time work too. I like to talk about my Saturday job at interview because it shows that I am not just sitting around getting money for nothing. Indeed I think the proportion of jobless people doing this is smaller than is widely assumed.

I have encountered discrimination on my job status which surprises and disgusts me. I am avoiding meeting new people as one of the first questions people ask is “what do you do?”. Our identities are defined by what we work as. Sometimes we are judged accordingly.

118E9573F5AEE9CB4B9EC713D844_h316_w628_m5_cLLkGXHSBIt is easy to use those out of work as scapegoats, as some in government like to do. The media encourages this too – just the other day I saw the story about a lady on benefits with 11 kids and a pet horse! But I think a much larger proportion of us are desperate for work and are trying.

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February 21, 2013 · 6:06 pm

Competition and Coffee Cake

Job-Seeker-01  job-competition

Are you in it to win it? Show the recruiter you are!

Today I took a bus then a train and then walked to get to the recruiters. There were so many applicants the employee would not tell me about the competition. He just said they did have 400 positions and now they have 50. I didn’t get interviewed for about half an hour as other candidates were dealt with first. This was good as it was an open-plan office, so I heard what was said. This helped me to get a job one time, earwigging on the questions.

The lady before me was interested in leaving her permanent job for the temporary position, for a change. She had good experience.

The next lady was from Holland. She had been out of work since early last year, having graduated from York University and then worked at M and S.

I sat there with my degree and all my worldly documents feeling a little uneasy, until the manager went round offering home-made coffee cake and there was a spare piece. Needless to say with my eagle eye on it he noticed. After succeeding with my cake application I sat there in seventh heaven, cream oozing between moist chocolate cake. The office faded out and all I was aware of was the taste sensation going on. A bake-off was proposed. I want to apply for another job in case they interview me next week, when a recruiter promised to make raspberry chocolate cake.

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Awakening me from this taste experience, someone rang up about the job I wanted. The agency had taken the advert board for it inside and I could see and hear why. It started on minimum wage and was for a month.

Allow me to share some of the things I have learned from this experience.

Network

  • I had heard about it through a friend and I couldn’t find it advertised. It’s all about networking. Ask for help on Facebook, ask friends and family.

Register with the agency before your meeting, and check it

  • Ensure your registration has gone through – mind hadn’t. The recruiter had to do it for me. He would have expected to process me quickly and he had the pressure of the next candidate waiting. 

Prepare 2 days in advance

  • I knew an assessment centre test was involved but I only started revising yesterday, and this affected my performance.

Bring bank statements to cover company absence

  • As I said in my previous post, you should make sure you have all your documents the day before. With references, if there are any gaps in your employment history, or if you have not worked for a company in that time, bring along your bank statements covering this period. 

Don’t consider the competition, consider why you’re the best

  • With a new burst of confidence from the coffee cake experience I decided that I would no longer be intimidated by the opposition.
  • Instead I would demonstrate why I was the best, and I planned how I was going to do that in my head. 

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A highlight of my travels into town in the morning is The (Mighty) Metro, a newspaper available free on the bus. It has all I need, plenty of sensational news and romantic/celebrity gossip. If I want to read more in-depth news I buy a paper – I feel the need to support print journalism as the industry is really suffering. I opened my saved copy. After chuckling out loud at a series of pictures of a border collie balancing Pringles and biscuits on its head I turned the pages to more news of economic gloom.

Jessops shop England UK. Image shot 2008. Exact date unknown. _65329541_65329226 blockbuster_cut_2453342b

On Wednesday Republic fashion chain joined the host of high-street shops that have had to go into administration, with 2 500 jobs at risk. I then passed the store, decorated in bright signs advertising impending doom and REDUCTIONS ON ALL STOCK. A great time to be in work I thought as I gazed enviously at (still) unaffordable fashion. Last month 2,000 jobs were lost at Jessops, 4,190 at Blockbuster, and 4,123 at HMV, according to the paper. That’s over 10, 000 redundancies and thousands more on the way, not counting cuts to smaller and government businesses.

If you are/have been made redundant think of all that experience you gained. I’m sure it will be an asset on your applications. If things are tough maybe look at another area you could go into. The high-street is suffering from lack of spending as job security, spending power and consumer confidence have been affected. £375 billion has been put into circulation as a last resort, to no effect. The Metro suggested this was partly due to a “high turnover of Treasury stock-photo-869687-background-of-english-sterling-pound-notesstaff”. This means that due to budget cuts services may be affected. I have witnessed skeleton staff situations in the police and NHS, threatening front-line services. Surely money can be saved elsewhere.

Anyway I digress. After another security clearance to confirm that I am not a terrorist (in the American immigration department this involves a tick box question “are you a terrorist : Y/N) and possibly a submission of several months of bank statements I will wait and see whether an 80% test pass rate is acceptable…passfingers-crossed

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Interviews are like Exams – prepare to succeed!

Employment blog – useful advice
http://80000hours.org/blog/109-should-we-stop-interviewing-people *Clean-shaven!

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Revise and you are more likely to get a good result! Preparation makes perfect.

If you want a positive outcome you have got to know what you’re talking about and go in with all the documents you need.You need to revise and get everything you need in advance to save rushing and panicking on the day. Then you need to make sure you get there on time, but not more than 15 minutes early or they may think your time-management skills are off.

Read on for advice which I hope enables me to pass my interview tomorrow. I have another one next week – look at the rest of my posts for more advice which has helped me with my jobhunting mission.

Left or right? I have a striped and plain shirt, which should I choose? it’s an office job.

Check out http://www.jobiety.com/9-tips-for-dressing-for-interview.html for more interview dressing advice

– Looks

Are your work shirt and trousers ironed? are your work shoes clean and shiny?are your tattoos covered? is your hair neat/tied back? is your dress or skirt knee length or longer? are your earrings subtle? is your make up/jewelry subtle? I avoid wearing jewelry. A nice watch should suffice, although mine no longer tells the time…

Proof

– Papers

Have you got all the relevant certificates? especially for essential qualifications.

Have you got your passport and driving licence? have you got two proofs of address (bank statement/bill/bank card and cheque book)? National Insurance proof – P45 or P60 or card?

Have you got references? Check that former employers are prepared to give you one in advance. I need 3 years worth – that’s all the contact details of pretty much everyone I’ve ever worked for…Check the list and make sure you have all the documents and photocopies of them, so you look really organised and efficient.

on_computer

– Essential skills

Have you practiced them? I need good spreadsheet knowledge, so I’m reminding myself. No good saying I Excel at them if I can’t prove it!

another-failed-interview

She's thinking about how her cv skills match the job description!

She’s thinking about how her cv skills match the job description!

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– Have you got down potential answers to potential questions?

This is important for the competency-based questions. Check what qualities they want from you. E.g attention to detail, and think about how your previous work highlights those skills. Prepare your answers and analyse them. Are they the best examples?

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– Travel time

Once you have everything you need make sure you know how long it will take to get there in total – including walking to the bus stop/train station and from there to the interview. If you’re driving, check out where you will park and leave time for it. Check you have enough money for transport costs.

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– Preparation time

Give yourself double the time you usually take to get ready in order to make sure you have everything and remind yourself of the skills you are going to highlight and how.

 – Put yourself in the interviewer’s shoes

1. What would you ask to find the right person for your company?  2. Plan your answers. 3. What would they want to hear? How does this compare with what you have planned to say?

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Finally don’t be beaten by nerves! Think about why you’re the best for the job and convey your positive attitude. This will convince the interviewer too, if they can see that you believe in your skills.

I intend to go in there tomorrow fully prepared and therefore confident that I am the one and they would be losing out by not picking me.

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Work Training Day

82203-343x343-Bad_morningToday I woke up at 7.30. This hurt as I normally do not have anything to get up at the crack of dawn for. After a coffee to ressurect me from the undead I went out into the snow. The roads were clear, so I left half an hour for a 25 minute journey. Once again I had the misfortune of a driver who waited behind buses instead of overtaking them, meaning that a 25 minute trip took 40 minutes.

When I got to the company, to my surprise, the main receptionist was unaware of where the course was in the building. She asked for the teacher’s name and I did not have it. I showed her the text I had received reminding me of it. She told me and another course candidate to go to the first floor and turn left. He was a young man with a round face and black hair. I was in an ironed shirt and work trousers, while he sported baggy black jeans and an Ed Hardy t-shirt proclaiming “LOVE KILLS SLOWLY”.

“A woman joked “why don’t you just have them, nobody else wants them””

We stood in a queue for a while, and I wondered where the teaching room was, as I couldn’t see one. Finally we got to the desk and there was a lot of confusion over what we were here for and where we were supposed to be. I showed them the text but it still did not help.

While they were deliberating amongst themselves a lady joked “why don’t you just have them, no-body else wants them”. Exactly the sort of ignorance from someone who is fortunate enough never to have been unemployed.

Eventually we were directed to the right floor. We were greeted by a tall angry blonde. She was a curvy lady wearing glasses and a skin-tight black dress. “You’re late” she informed us, “I’m not sure if I can take you. I’ll just check.”

She came back and said that she had been given permission to let us in. It emerged later that we were a full three minutes later than the 15 minutes allowed. We explained that we had spent this time being sent to the wrong floor and she apologised.

I hadn’t been looking forward to the training session. I pictured dropouts lounging back on the chairs smelling of weed, tobacco or poor hygiene in line with the standard Jobcentre experience. To my surprise this wasn’t completely the case.

We went round the room introducing ourselves and giving some history. First off was a suited, 50-something man with glasses. Bob was a sales manager with plenty of experience in different areas. He told us he had faced a lot of age discrimination and he believed this was stopping him getting a job because interviewers just looked at him as being ripe for retirement.

Next was Bogale, a Politics and International Development graduate who had been a maths teacher in Kenya and was originally from Ethiopia. He had been in the UK for four months but his English was pretty good. He was interested in being a Teaching Assistant.

Abdul had dropped out of an accounting and finance degree because he was going to live in Turkey, but it didn’t work out. He was keen to work in a call centre. He had worked for five years in a variety of jobs. His family ran a cake business in Iraq. He had a short black beard and was shy but laid-back, wearing a woolly hat and casual clothes.

Shabeeb had been a forklift driver for two years until he had been fired. He wore a cap, a big grin and casual clothes. He spent most of the class asking when we could have a break/go home/whether he had to be there the next day as well. He had a great sense of humour and made us all laugh.

Jamie was the guy I came up with. He was on a part-time I.T course at university and was looking for administration work.

Miss Bradley had done work in I.T, admin and sales and was a DJ by night. She was slim with long dark curly hair and a ready smile. She had been forced to drop out of university due to a custody dispute with her “psychotic” ex-partner. It reminded me of my experience of working in family law.

Ms Begum was a full-time mum and had worked at a call centre for British Gas. She was looking to get back into work and had the right qualifications. She was keen to work in customer service. Everyone in the room except her and Bob were in their late 20s or early 30s. They were a pleasant, friendly bunch.

The teacher said that she would not “tret” us any different due to what we had done in the past, we were all the same in her eyes. She had a talk about “elf” and safety in the building. I felt bad for smiling at this when she told us how an employer had told her she had failed a Family Learning teacher interview due to her strong accent. She said she felt like suing them.

She also disclosed that she was a trained counsellor, and that she’d naturally done this all her life, without realising it.

She told us to beware of stress once we got work, as due to the recession their had been a sharp increase in hospital admissions. I remembered how stressed I was when I worked three jobs, seven days a week. Stress can creep up on you and accumulate if you don’t release it regularly. Mrs Begum said that when she was stressed at work she had no outlet for it, as when she went home she had the kids to deal with.

Make time to relax for 20 minutes before you go to bed each day. Think about your day and what stressed you out and whether there is anything you can do about it, in which case do an action plan. If there isn’t, let it go.

Stress happens when we’re caught in between fight and flight mode. If we are prepared and have action plans and lists to tick off, we know what we are doing when, and can relax more. This is how I could be responsible for all the medical files in a department. My day followed a certain structure and I had time deadlines for tasks. I’d always keep in mind the next item on the to-do list and work my way through it. That way I wasn’t running all over the place wondering what to do next.

As soon as I’d said I was an English language teacher I noticed Tibuk’s eyes light up. We had a chat and it turned out that in my last job I was teaching the very syllabus he needs to learn! I may be able to give him lessons to prepare him, although of course I will need to see if I can fit it around work when (note I said when, not if – Positive Mental Attitude) I get it.

The day was actually really useful, even though I got a First in Careers Development whilst doing my degree. I learnt that I am weak on the personal profile in the CV, and what to put in there.

She asked if anyone knew what CV stood for. Everyone looked like she’d spoken another language, which she had. I informed everyone it was curriculum vittae, was Latin, oh and by the way vittae meant life, so literally it was curriculum life, which didn’t seem to make sense. There was a stunned silence for a moment.

This week is full of training and interviews! After applying for 5-10 jobs every day for a month I have two to look forward to. One is for a graduate position. I just sent off an application pack for another one. I am also thinking about applying for the Royal Mail graduate programme. I will keep you posted!

Work Training Day 2

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Today I discovered that criminal records were holding two of the members back. One for GBH, the other for breaking and entering. Both were misdemeanours of their youth which still count against them. One of them had a great sense of humour and we said that he should be a comedian because he made everyone laugh. It is a shame that their past could prevent them from moving forward with their lives.

Everyone in the group was easy to get on with. There was a supportive sense that we were in this together, although when I got an interview at lunchtime someone was a bit too keen on knowing what it was for! I once told someone about a job that I was applying for. She applied first and got it, so I’m more careful now.

Keep throwing yourself at the job market. The Jobcentre-referred course was great and I would recommend it to anyone. You think you know how to apply for a job, but it is not as simple as it seems. Every phrase can be read into, and it is all a carefully formulated plan. I am now going to re-do my CV, and I’m prepared for my interviews more thanks to plenty of practice.

Again I would recommend agencies – I have found getting an interview with them much easier and they are a foot in the door to permanent work.

I am encouraged by the course and am actually looking forward to interviews for the first time. It’s simply a matter of preparing yourself – getting the ID documents, dressing for success, preparing for competency-based questions (Explain how you dealt with a difficult situation) using the CAR/STAR method (if you don’t know what it is ask to go on the course!) and brushing up on the skills you’ll be tested on.

I’ve spammed the job market for a month and I’m only just starting to get results. It may take time but if you ensure that your CV and interview preparation and skills are in line with what is needed you will be fine.

Good luck fellow jobhunters! Keep on it!

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Recruiting to success

employment and recruitment agencies

Looking for work?

Why not try recruitment agencies?

Some people dismiss these based on their abundance of short-term, low-paid work, or bad past experience. But the benefits outweigh any disadvantages.

Today I got a call from a job agency I registered with – they have a graduate job at a government company they would like to interview me for. There is a recruitment freeze on the company’s website – the agency got access where I could not.

Previously I spent months out of work until I signed up to a great agency. I had previously signed up to one who told me that due to the recession, even they had been forced to make redundancies, and that the market wasn’t just bad where I was looking. Great pep talk.

They never contacted me, and when I rang they told me there was no work available. Granted, this was during the recession, but I expected better customer service.

So after working for a bad agency that later went bust, and a great agency that got me job after job, here is what I have learnt. I hope it helps you choose the right agency and helps them choose the best job for you.

– Listen to feedback from friends or family. Apply to agencies you hear good news about.

Check you have the qualifications for the job you are applying for. Today I paid for a bus into town and back and gave up my morning for a useless interview. As soon as I met the recruitment consultant she told me I did not have the essential skills! This was not on the job advert, an example of “hidden” skills – they assume (assume makes an ass out of u and me!) you have them.

– If you feel you are unsuitable for the job you are doing, let the agency know. I was once put forward for a data-entry job. I had no data-entry experience. When the manager dismissed me he told me the agency had informed him that I was experienced in this.

– If you are in a job where you are struggling to work due to the office culture, ask for a transfer. The agency will be happy to keep you on their books.

– Be clear about what skills/qualifications/experience you have in each area of the work you want. For example, if you are going for administration work, you might tell them that although you do not have data-entry experience, you would be happy to undertake training, and that you have a secretarial qualification. Highlight your strengths and the sort of work that would suit these.

– Make sure you are clear about what the job entails before you accept, and don’t be afraid to say why you think you are unsuitable and what you would prefer instead if you think it doesn’t match your skill-set.

– Wear professional dress for the interview, and ensure you have all your documentation – passport/driving licence, National Insurance card, CRB (if necessary) and reference details.

Benefits of job agencies slide1

If you are nervous about interviews, the Jobcentre can send you for free training. I am going on a two day course next week, and I hope it enables me to be more confident and sell myself better. I have never had an interview with an employer for a recruitment agency. All you need is one chat with

them and then you are on their database, ready to be matched up to one of the many jobs they get sent through every day. You’ll be spared from the intimidating scenario of sitting in a room/standing in a queue as long as the Jobcentre with the opposition, sorry, competition. You don’t need to have that “group presentation” where someone aggressively butts in to your carefully planned monologue.

Recruitment agencies have better access to help you crack the job market. Online job adverts can expire within an hour under the weight of hundreds of applications. But if you’re on a recruitment database and someone has already been hired, they’ll look at the next position.

What you see on online job boards is only the tip of the iceberg.

They may be able to market you and your skills more effectively. I find it’s often easier to get others to talk about you than advertise yourself.

They may be able to offer training themselves, and they ease access to large companies. Instead of going through the various stages of the recruitment process, I was given a start date and off I went. No first, second, third, fifth round and days spent jumping through hoops. It saves time in getting work.

Don’t forget to go for an agency that deals with, or even specialises in your area of interest. For example, in Sheffield CRA Consulting deals solely with jobs in law, Reed specialises in office work, and Office Angels is a big recruiter for the NHS.

Recruitment days

I went to my first yesterday. I had two interviews and handed in a c.v. At a Group Information Session, the Jobcentre adviser told us it was an “employers market”. He showed a list of the types of work most commonly searched for. These included construction and office work. Then he showed us the most popular work advertised including care work and construction work. The demand for clerical and administration work far exceeds the jobs on offer.

jillpollack.wordpress.com - Tips on how to make an office job work for you!

jillpollack.wordpress.com – Tips on how to make an office job work for you!

Health and social care is an expanding sector. I waited in the administration interview queue for ages. When it came to the healthcare assistant (care worker) role I was the only one. If you are a caring, dedicated person why not make a real difference for the same salary. Some agencies pay for the CRB and the training. I do care work on a Saturday and it changes your life. Since I started it I have really developed as a person. I am more understanding, more patient, a better communicator. These are also useful transferable skills. You build up a working relationship like no other, one of trust and compassion. When I go back home I feel happy and more motivated. I have done something to change someone’s life for the better, by doing something I take forgranted.

Stories and laughter can be shared while you work.

Stories and laughter can be shared while you work.

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