Firstly, apologies that I haven’t written for a while – my creative energies are currently being directed towards a novel I’m writing. It’ll take several years to complete but I will let you know if it gets published.
From 2012-2013 there were just under a million cases of personal property theft according to the British Crime Survey. Yesterday I saw CCTV footage of a stealing personal assistant in the news and it upset me. It was even worse that the victim had only just come out of hospital. Sadly when I searched for the topic “CCTV stealing carer” many videos came up, including someone caught red handed and the mobile phone footage of the parent. Both ladies I’ve worked for have been victims of this crime. Unless the amounts are large, compensation is the most common outcome. However I think a jail sentence is necessary to teach them a lesson. This was given to a carer who stole £35,000 over four years from a couple.
They make an example out of cannabis growers, why shouldn’t they make an example out of those who steal from the people they are supposed to help? However, the criminals will not be able to work in the care industry and will probably struggle to get a job now, which is something. This is why if you think it is happening to you you must get video evidence and report it. Don’t leave them with a blank Criminal Records Bureau check so they can target someone else. The psychological scars it causes can be long-lasting.
Sadly it is difficult to stop this from happening – to scratch beneath the surface of someone at interview and see whether they have a good conscience. I wonder what makes these people feel entitled to stealing money from those who need it most. Some have suggested that if carers were paid more this might not happen. But I don’t think this is the case. It’s not desperation that leads these people to steal, it’s something that psychologists term “neutralisation” – thieves override their conscience with a justification that neutralises the guilt. In a 1984 study of American shoplifters researchers found that this was how they justified their criminal activity:
– If I am careful and smart, I will not get caught.
– Even if I do get caught, I will not be turned in and prosecuted.
– Even if I am prosecuted, the punishment will not be severe. – (when compensation is all that is ordered, I expect this is a motivation)
– The merchants deserve what they get.
– Everybody, at some time or another, has shoplifted; therefore it’s ok for me to do it.
– Shoplifting is not a major crime.
– I must have the item I want to shoplift or if I want it, I should have it.
– It is okay to shoplift because the merchants expect it.
The carer may have taken £20 per week rather than the whole amount in her employer’s purse because she thought that in small amounts it would not be spotted. The thieves obviously see those who they care for as soft targets. Perhaps she was also greedy – the Chanel handbag on the thief’s arm as she walked out of court seemed to suggest that. When I worked as a legal secretary we advised a girl who had stolen from her parents. She showed no remorse and merely worried what the sentence would be. Both the lady who stole £35,000 and this girl bought luxury items with the proceeds, leading one to think that, again, self-indulgence is a strong motivation.
My moral conscience is secure. I would never think that stealing was acceptable. When I looked after an elderly lady I was shocked to hear about her experiences. She was naturally very distrustful of anyone new and was worried whenever I had to run errands in her bedroom without her there. She had been the victim of hoax callers pretending to check her television was working who then stole from her. She had also been the victim of a carer who had stolen things while in her bedroom. When she was in hospital she had her wedding ring taken. She had resorted to carrying a pouch around her wrist with her valuables in and when she went into hospital she wouldn’t let anyone take it off her. She wouldn’t let me have a front door key, so when her door jammed and she couldn’t get out of her bedroom, I had to ring her son, frightened that something had happened to her during the night.
I dread to think of the care I will receive if I ever have to have home help, after hearing what she continuously went through. I asked her why she didn’t report it and she said she had no evidence and didn’t want to cause trouble. This was of course the reason that Lynette Nardone had to pay £1,000 for a CCTV security system as she didn’t feel safe in her own home. A CRB check won’t necessarily help either – whilst they do deter those that have been caught, they will not stop those who have escaped the law or first-time opportunists.
Shopping Errands – Preventing Access To Your Cash
Must we all have CCTV fitted in our homes? If you do have home help I would recommend doing this if a carer has to do shopping for you:
– tell them you will pay them afterwards and make it clear that you will only pay them back if they show the receipt. If they have a contract try and make sure there is a clause covering this in it or get them to sign a statement to this effect if possible
– ask for their bank details so you can make a transfer online when they are away
or if this is not possible:
– have some money ready
– ask to see the receipt
– ask them to leave the room and shut the door while you get the money out
Unfortunately it is impossible to tell who you can trust and who you can’t. It took many months for my employer to trust me after what she had been through. It is probably best to assume the worst.